Terms of Service
Last updated: July 2026
1. Acceptance
By using Why You Lose Customers ("the Service"), you agree to these Terms. If you do not agree, please do not use the Service.
2. What the Service does
Why You Lose Customers visits publicly accessible web pages you submit and uses AI analysis to generate a conversion audit report. Reports include scored categories, findings, copy suggestions, and action recommendations.
3. Payment and refunds
- Each audit costs $8.99 (one-time, no subscription)
- Payments are processed securely by Stripe
- If your report doesn't provide at least 3 specific, actionable improvements, contact us for a full refund — no questions asked
- Refund requests must be made within 7 days of purchase
4. Account
You must create an account to access your reports. You are responsible for maintaining the security of your password. You may not share your account with others.
5. Acceptable use
You agree not to:
- Submit URLs of pages you do not own or have permission to audit
- Attempt to circumvent payment for reports
- Use the Service for any unlawful purpose
- Abuse or overload the Service
6. AI-generated content disclaimer
Reports are generated by AI and are provided as suggestions only — not guaranteed business outcomes. The recommendations are based on analysis of publicly visible page content at the time of the audit. We do not guarantee any improvement in conversion rates or revenue from following the recommendations.
7. Limitation of liability
To the maximum extent permitted by law, Why You Lose Customers shall not be liable for any indirect, incidental, or consequential damages. Our total liability for any claim shall not exceed the amount you paid for the relevant report ($8.99).
8. Intellectual property
The Service and its design are owned by Why You Lose Customers. The audit reports generated for your submitted pages are yours to use as you see fit.
9. Changes
We may update these Terms from time to time. Continued use of the Service constitutes acceptance of the updated Terms.
10. Contact
Questions? Email us at businessleadintelligence@gmail.com